My experience is that psychotherapy is a practice as much as, say, playing the piano. (Or the mandolin, which I’m currently learning.)
It may take years to get good at it. Lots of trial and error, starts and stops. Which, in the ideal scenario, leads you to that certain therapist:
There is no prouder day in their life than when they say to you, “You seem well, do you think we should finish off here? You’ve found your way, I just know you’ll do great.” The days they can say that are all-too-rare. They will be fighting back tears, trying to keep a professional demeanor. You will casually melt their heart with your smile and say, “Well, I will miss this. But yeah, I think maybe I can do it.”
It doesn’t happen that way for everyone, obviously. It did for me. But it was quite the long journey. I realized early on that, going into the therapist’s office, if I wasn’t prepared to delve into the work with them, I wasn’t ready to practice. (Because I would be charged anyway for the session, I had extra motivation to do the work once I stepped into the office.)
I’ve never bought a lottery ticket. This despite the fact that, here in the US, there’s an opportunity to buy a lottery ticket at petrol stops, grocery stores, and so forth. It’s not that I experience so much unpleasantness when I see one as a matter of principle. It’s more like, Why would I spend money on a lottery ticket when the odds of winning are so incredibly low?
(I did buy a raffle ticket at a bluegrass festival a few years ago, which landed me a nice, new mandolin )
So I hadn’t fathomed using a chatbot for a therapeutic experience. But I’m learning that that’s happening. For all the reasons Bhante and others are stating, I would say: Avoid at all cost! Like walking by the lottery ticket kiosk and just not buying one. Just don’t do it, not even as a test. Don’t do it.
Ven @Khemarato.bhikkhu just posted this great analogy:
The Ouija Board
I thought to myself, well, I’ve never wanted to use a Ouija Board or similar because I don’t know enough to understand it. So, I just won’t do it, not even as a test. Nudging people toward an average subconscious response sounds like, uh, no, I don’t want to go there. Which is the analogy he makes to LLMs.
I have a neighbor who recently came down with cancer. After a few weeks of treatment, she sought me out because people like her said, “Meditation really helps to get through this.” She told them, I have a neighbor who meditates!
We did an initial session. She asked me at the end, should I get an app to keep practicing? I said No, don’t get an app. Just practice on your own. Practice when you’re waiting in the chemo room. Practice noticing your breath while you’re standing in line at the store. We just meditated together and that’s all it is. You don’t need an app.
Now, I’m not meaning any disrespect to lay people who rely on meditation apps. Not at all. I’m saying that if we can use our own human capacity to meditate without relying on the click of a software app, we are much better off. Yes, we must find people who know how to meditate so they can model it for us. But try, try, try to find that human connection at all cost.