Mine is in the Launchpad
If your launchpad isn’t in your dock, check applications > Launchpad
Then for easy find in the future, click and drag from the launchpad to your dock.
That seems to have worked for me
That seems to be the extent of my knowledge. Mine is working on all areas.
Although, it might be worth deleting, clearing all your cookies and trying again. I did that soon after the first time I downloaded, because it was running too slow to bother with.
Do you use Google Chrome? Because I think it is a chrome extension - so perhaps if you are using Safari, it is different?