SuttaCentral Voice: bug reports

I can’t say anything on iPads or iPhones, but what I see from the screenshots, there’s no dotted line around the highlighted segments. I am not sure, but perhaps you try to highlight them even more by clicking into them so that a dotted line appears before pressing “play”?

But perhaps @karl_lew can tell more.

It’s so nice: I’d never expected that people would use German translations to learn Pali! :wink:

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I’ve just opened Mil3.1.1 on my iPad with Ayya’s translation. When I click either of the play buttons in the audiobar, I hear Pali then German spoken.

If you hear clicking, that is good because that means audio is working.
If you don’t hear Pali, go to Settings | Audio and make sure that “Speak Pali” is checked. If neither “Speak Pali” nor “Speak translation” is selected, then only clicks will be heard.
(Perhaps we should always mandate that at least one of the checkmarks should be selected).

:thinking:

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Good idea. Going to add this to our list … :walking_woman:

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I tried again and with regard to the iPad it was my bad: I’ve become so used to things syncing automatically across all my devices that I didn’t think to change the settings a second time. It now plays. :heart_eyes: :star_struck:

I am happy as Larry and full of mundane attachments.

With regard to the iPhone, after adjusting the settings there are still problems. Please don’t worry about them on my account. I don’t need to get it working on my phone. But for your information here are some screenshots

Re the above, when I press the second button from the left to play audio, that blue vertical appears. It is actually the whatsits at each end of a selection bar because the phone is trying select text! There’s a quick popup that I can’t capture which asks me if I want to copy or have Google translate it. I guess it knows I don’t read German! The German text is showing even tho I chose Pali!

Like I said, this is not a concern for me. If/when you decide to work with it I’d be happy to test improvements for you.

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Thanks for reporting, Gillian. Indeed we won’t probably go for that at the moment, but I’ll simply add it to the list and Karl may look into it when all the more pressing issues have been resolved.

Thanks so much for all your patience! :pray:

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@Gillian, we finally have full Pali support for untranslated suttas. For example, here is cnd1. Your course is probably long over, but this link may be of value for the future.

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You underestimate my teacher @johnk - it won’t finish til the end of this year. After 3 years he intends starting with another group of beginners, besides taking over Bhante ‘s class at the end of the Rains.

Thanks for this good news.

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Hello, I love sc-voice.net. Thank you so much for all you do. Can you help me with a technical issue? I listen on my Samsung phone, Firefox browser. Sc-voice.net stops working after about 5 minutes. I receive the following error: APPLICATION ERROR
NetworkError when attempting to fetch resource.

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Welcome, kerrie!

@sabbamitta and @karl_lew is this where users should post system/user errors?

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Not particularly. We have a thread for bugs here. If you wish you can move this conversation there.

Hmm … did it happen once or repeatedly? Does it only happen with one particular sutta, or with any sutta? Is it always at the same segment? I have a samsung phone and firefox browser and can try to reproduce the issue if I know what to test exactly.

Perhaps try reloading the page, and then try again. It’s also possible that your internet connection is week.

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Hello,
Thank you for your speedy response!
To answer your questions:
Yes, it happens every time I use it.
It is not related to any particular sutta. I like to use the ‘Inspire Me’ prompt, with the ‘Play All’ option, set to 60 or 90 minutes.
I receive the error consistently after approximately 5 minutes.
I have the same problem when I disable my Firefox extensions (ublock origin, adblock, ghostery) as well as when I tried it on Chrome.
Thank you for any assistance you are able to give :slight_smile:

Warmly,
Kerrie

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Thank you. I still have another question: Have you set any screen saving time, or have you turned your screen saver off? Unfortunately for listening to Voice the latter is recommended. Otherwise the audio stops shortly after the screen has turned dark.

For me, this is what happens. When I turn the screen on again I find the cursor a few segments behind the segment I last heard, and after a while it jumps to the place where the audio stopped and continues loading audio and playing. I don’t see a loading error.

@karl_lew do you have any idea what’s going on for Kerrie here?

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I haven’t ever had a time limit set for Samsung Galaxy z flip 6 screen saver setting.

Could it be this ‘Always On’ display setting? I will try that now.

Warmly,
Kerrie

(attachments)

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Hello! Sorry for the late response. I am currently taking care of my mom, who fell and broke both hips. She is recovering well, but her life is changed drastically and she needs help during the transition. I am actually writing this from her own house and debugging is quite difficult.

Ayya @Sabbamitta, thank you for responding to @kerrie . I agree with your diagnosis and advice.
:folded_hands:

Kerry, since Sc-voice is running in a browser, phones tend to shut down the browser to save power when the user is “idle”. Although i do not have an Android device, my iphone audio stops if the lock screen comes on. so i have to disable the lock screen while i listen to the suttas. it is a very clunky workaround but it worked for my iphone.

However, if that does not work, it would be a new problem. :weary_cat:

Thank you, @BethL :folded_hands:

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I am hoping her life will get more stable again soon and sending best wishes! :heart:

Thank you for responding under difficult circumstances! Hoping things will get easier for you as well.